Privacy and Cookies Policy

Electoral Rolls 2003 - 2017

Our database contains the entire edited version of the 2003-2017 Electoral Rolls. These versions contained an “opt out” facility, for those who did not wish their name to appear on the edited register.

If you wish to be excluded from the next edited version of the electoral roll, please ensure that the “opt-out” box is ticked when filling out annually delivered electoral canvassing forms from your local authority.

IP Addresses and Cookies

Your IP address, operating system and browser type for system administration and functionality, and your general internet usage, by using Cookies. These are files that contain information that is transferred to and stored on your computer or mobile device. Cookies enable us to operate our Website effectively and deliver a better and more personalised service to our Users. Our Cookies are not used to collect personally identifiable information about you.

Types of Cookies

We categorise below the types of Cookies that we use, together with a brief description of what they are used for. This list is not exhaustive:

Strictly Necessary

Strictly necessary Cookies are essential to enable you to receive a Service on our Website. This includes for example, Cookies enabling you to log into the Website so that we can authenticate your access to your Account and purchase Services and so as to comply with the law (e.g. to help keep your visit to the Website secure). They also enable us to provide help facilities such as "Live Chat". We would not be able to operate our Website without using such strictly necessary Cookies.


Functionality Cookies allow the Website to store information about your preferences when you return, so as to allow us to customise our Website according to your individual interests. They also allow us to note your browser’s capabilities so that everyone’s browsing is as responsive as possible and by measuring any errors that occur so that they can be resolved swiftly.


Performance Cookies collect information about how you may use our Website, for instance to estimate our audience size and usage pattern. This includes website analytics Cookies such as those provided by

Social Network Sharing

Where you elect to share online content through social networks like Facebook and Twitter, these Companies may set third party Cookies on your device. Some parts of our Website may also use AddThis to provide sharing features. Their Privacy Policies can be accessed as follows:

By using our site you are deemed to accept the Website Terms of Use incorporating this Privacy and Cookies Policy and consent to our use of Cookies. You may withdraw this consent by activating the settings on your browser which allows you to refuse the setting of Cookies. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser’s settings so that it will refuse Cookies, our system will issue Cookies when you log on to our Website. You can find out how to do this for your particular browser by clicking "help" on your browser’s menu, or by visiting: For information about how to delete cookies from your mobile phone, tablet or other handheld device you will need to refer to the "help" function or relevant operating manual.

Subject Access Request

If you wish to establish whether your personal details are contained within our database, you may process a subject access request under the Data Protection Act 1998 by writing to the following address:

Data Protection Compliance Officer
Tracesmart Ltd
Global Reach Dunleavy Drive Cardiff CF11 0SN

An official fee of £10.00 per person should be enclosed made payable to

If you require your details to be removed from the latest edited Electoral Roll, we recommend contacting the Electoral Registration Department of your local authority.

If you require your details to be amended or added to the latest edited Electoral Roll, you will need to complete a Rolling Register Form and send it to the Electoral Registration Department at your local authority. Customer Personal Information

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

We collect information about you for two reasons: to process your order and to provide you with the best possible service.

We will never collect sensitive information about you without your explicit consent. If you find any inaccuracies, we will delete or correct it promptly.

The personal information, which we hold, will be held securely, in accordance with our internal security policy.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions or comments about privacy, you should email us at

Acceptance of Terms

You acknowledge agreement to our privacy policy by using our website. If you do not agree with our policy, please do not use this website.